File Stream in Partnership with Niche Office Solutions Ltd

funded by…

 

 

File Stream for Businesses

One of the fastest growing industries in the UK is the office industry. File Stream works within this industry with several organisation’s to improve their organisational efficiencies.

Because of the heavily legislated market that we now currently work in there is an increasing volume of documentation and paperwork to be stored. For ease of day to day access and to protect against future litigation it can not be over emphasised the importance of information being secure and easily retrieved.

The benefits to organisations have been able to access their information more easily are:

• Instant access provided to paperwork to those authorised to see it;
• Staff have enhanced capabilities to manage their workloads thereby improving their efficiency and productivity;
• Provision of enhanced service levels to your stakeholders, including customers and the relevant business partners;
• Remove the need for expensive site storage for paper files;
• Compliant with GDPR regulations;
• Documents are protected against any form of disaster;
• A higher level of security ensures that all data is backed up and encrypted to provide resilience; &
• Removes the need to hire additional staff in order to manage the ever increasing volumes of paperwork.

Because this management system has the functionality to have all documentation (Office docs, PDF’s, scanned paper images, emails etc.) filed under one umbrella, it allows the Home Manager or individuals involved to see at a glance what has been happening.

Previously Electronic Document Management (EDM) was considered an archiving tool but now our clients us it as a live filing system to capture daily information as it happens.

Filestream’s API (Application Program Interface) tool allows sector specific software to be linked to our Document Management System. This enables documentation and associated information to be transferred between systems using CSV / XML format.

Fully Featured Enterprise Solution

Designed to meet the requirements of all companies and organisations, whether small or large, File Stream looks to improve communication along with improved security of document storage and management between numerous departments.

File Stream improves business processes by:

• Provides quick and easy storage and retrieval of documents for all levels of staff;
• Communication between staff is improved resulting in beter levels of customer and supplier  service being offered;
• To allow businesses to control at document level, who can see information and what system tools they have access to File Stream offer role-based access control (RBAC);
• Using an API (Application Programme Interface) which can sit between multiple systems and communicate across the business as required
• System functionality is designed around customers’ specific processes to ensure that their requirements are met;
• Automatic workflows are utilised to improve business processes, routing documents to users with defined time limited tasks for action; &

An electronic signature module has been incorporated within the system. This has greatly improved business workflows, administrative procedures and security.

 

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Filestream’s EDMS delivers a quick return on investment

Using Filestream has provided immediate benefits, removing paper from business’s and using an EDMS has delivered the following:

• Instant access is provided to claims paperwork;
• Staff’s management of their workload is enhanced with efficiency and productivity improving as a result;
• Filestream has enable staff to work remotely from home connecting into EDMS and the claims system via a secure VPN , thereby increasing flexibility;
• The need for expensive offsite storage of paper files has been removed;
• Boosted security as all data is backed up and encrypted for resilience; &
• Removes any need to hire any additional staff to manage the increasing levels of paperwork that are associated with the business.

Richard Bown says, ”I would certainly recommend Filestream. We’re not particularly technically minded people and the software is easy to use. Ultimately it comes down to good old fashioned customer service. Support has been first class. Filestream went above and beyond to help us and worked hard to integrated their software with our claims system.”

Charles Hooker, Filestream’s managing director, says, business’s are built on trust and it works in a sensitive area – namely the administration. The efficient management of its operation is therefore crucial to provide a responsive and effective service so having a secure and intuitive EDMS to archive paperwork is a massive help.”

 

Brochure